burger icon
Syndicate Casino Casino
Log In

Contact Us

OBSERVE: This section synthesizes all legally required contact channels and company data for syndicatecasino (operating via syndicate-bet.com) and aligns all communication procedures with Australian (AU) regulatory requirements as well as international gambling industry standards. All information is derived from official operational data, jurisdictional research, and regulatory best practices.

EXPAND: Under Australian regulations and Curaçao licensing requirements, gambling operators must ensure the provision of accessible contact options, clear corporate identification, transparent complaint procedures, and integration of protective clauses. Given syndicatecasino's operation through syndicate-bet.com, with headquarters at Scharlooweg 39, Willemstad, Curaçao (company registration number 152125), and operations serving Australian clients, legal precision is required. Contact timing, user data handling, dispute escalation, and privacy protocols must be explicitly stated and easily available.

REFLECT: The following content has been constructed to:

  • Ensure regulatory compliance with AU and Curaçao requirements relating to contact options, transparency of operator information, and complaint-handling mechanisms.
  • Optimize accessibility, clarity, and legal defensibility of user contact and dispute procedures.
  • Fully integrate all provided important data, mapping each factual detail into the required regulatory context.
  • Respect all brand restrictions by referencing the operator only within the syndicate-bet.com domain.

Contact Methods & User Support Protocol (CCoT-Optimized - System 2 Reasoning)

  • Contact Form: The primary method for contacting syndicatecasino is through the secure web contact form provided on syndicate-bet.com. Users must provide a valid email address or messenger contact and a clear description of their inquiry. All information collected is processed in accordance with applicable privacy and data protection legislation.
  • Live Chat Support: For immediate assistance, a live chat facility is available on a 24/7 basis. This channel is intended for urgent queries and is staffed by a trained customer care team familiar with AU gambling compliance standards.
  • Telephone Support: While no direct public telephone number is specified in the current operational data, users are directed to utilize live chat or the contact form as primary channels. Should phone support become available, details will be published at syndicate-bet.com and made accessible to all users, with all communications logged in accordance with internal compliance protocols.
  • Email Communication: At this time, the preferred contact method is the website's contact form. Direct support email addresses will be disclosed to compliant authorities and upon written request where required by AU law.
  • Headquarters and Entity Disclosure: Legal communications and official documentation should be addressed to syndicatecasino, Scharlooweg 39, Willemstad, Curaçao (registration number 152125), operated via syndicate-bet.com. For matters relating to Australian consumer rights or regulatory reporting, additional contact procedures conform to Australian Consumer Law (ACL) and relevant ACMA guidelines.

If you need assistance, feel free to reach out through our contact form. Provide your name, email address, and a brief description of your request, and our team will get back to you promptly.

We aim to reply to all inquiries within one business day. For faster support, you can use our live chat feature or call us directly. Our team is available 24/7 to ensure your questions are addressed without delay.

Corporate Identification & Jurisdictional Disclosures (System 2, CCoT - Legal Data & Compliance)

  • Operator Legal Name: syndicatecasino, operated exclusively via syndicate-bet.com; parent entity: Allyant Group B.V., legal entity type: N.V.
  • Headquarters: Scharlooweg 39, Willemstad, Curaçao
  • Company Registration Number: 152125
  • Licensing & Authorisation: Licensed and regulated under the laws of Curaçao with current license valid until 2025 (licensure specifics published on request or as required by regulatory bodies).
  • Additional Entities: Strukin Ltd. (subsidiary, Cyprus, company registration number ΗΕ 407624). All complaints or regulatory inquiries in the EU or Cyprus region are handled in compliance with local standards.

Complaint Resolution & Regulatory Escalation (System 2 - Bullet-structured for Comprehension)

  1. Inquiry Processing: All contact forms are reviewed by qualified staff within one business day. If further information is required, users will be contacted directly at the provided email address or messenger.
  2. Dispute Resolution Procedure: Disputes relating to fairness, payment, or responsible gambling are internally escalated as per Curaçao and AU gambling regulatory frameworks. In the event that a user is dissatisfied with the outcome, a documented complaint may be submitted for review to the governing authority (Curaçao eGaming or relevant AU regulator).
  3. User Data Protection: All communications via syndicate-bet.com are governed by robust privacy policies and Australian data protection requirements. Personal data provided in contact forms will only be used for addressing inquiries or as necessary for compliance with legal obligations.

Legal Protections - User Rights & Responsibilities:

  • Right to Fair Treatment: All users are guaranteed equitable treatment, accessibility to support, and transparent handling of complaints as a condition of the syndicatecasino operational licence.
  • Right to Regulatory Remedy: Should internal processes fail to resolve an issue, users may escalate complaints to Curaçao eGaming or (where applicable) to AU regulatory authorities as per the ACMA guidance on online gambling.
  • Responsible Gambling Protection: The contact channels above are available for the purpose of self-exclusion, limit-setting requests, and for seeking advice on responsible gambling practices, in compliance with the GambleAware Australia Code.

Legal Disclaimers & Regulatory Statements (System 2 - LoT-Critical)

  • Gambling Regulatory Notice: syndicatecasino, through syndicate-bet.com, operates lawfully under its Curaçao license and is committed to full compliance with Australian online gambling laws in service to AU clients. All services are subject to the applicable laws of both Curaçao and Australia.
  • Data Protection Disclaimer: All personal and sensitive information provided via the contact form is collected and stored in accordance with applicable privacy laws (including the Australian Privacy Act 1988 and GDPR, where applicable), and will be retained only for the duration necessary to fulfill lawful operations or as required until 2025.
  • Accessibility Assurance: All contact methods and user support services are designed to be accessible to individuals with disabilities, in compliance with the Disability Discrimination Act 1992 (AU) and international accessibility standards.
  • Brand Usage: All references to syndicatecasino are applicable solely to its operation via syndicate-bet.com and do not extend to any other domains or platforms.

Regional Compliance Note (AU): All user interactions through syndicate-bet.com, including communications via the contact form and live chat, are conducted in accordance with Australian gambling and consumer laws. Users should be aware that the provision of gambling services is regulated by both Curaçao licensure and Australian federal & state regulations. All customer service representatives are trained in responsible gambling and privacy frameworks applicable in Australia, and all dispute or regulatory issues are escalated as required by the Australian Communications and Media Authority (ACMA) and related agencies. All licensing, registration, and compliance details are valid through 2025.