Privacy Policy

This Privacy Policy explains how your personal information is collected, used, and protected when you use the services of syndicatecasino at syndicate-bet.com. The policy applies to all players and website visitors, and is effective as of 01 January 2025. Ensuring privacy and data protection is central to our commitment to operational transparency and regulatory compliance in Australia.

Who We Are

OBSERVE: syndicatecasino operates as part of a global group with headquarters and corporate structure clearly defined.
EXPAND: For regulatory compliance and transparency, we disclose legal entity data, registration, and contact information relevant to privacy oversight.
REFLECT: Below are the details for lawful identification and direct contact regarding privacy matters.

Legal Operator: Allyant Group B.V., registered as an N.V. entity, company registration number 152125.
Legal Address: Scharlooweg 39, Willemstad, Curaçao.
Regional Subsidiary: Strukin Ltd., Cyprus, company registration number ΗΕ 407624.
Website: syndicate-bet.com
Data Protection Officer (DPO): Lucas Bennett. For all inquiries related to data protection and privacy, contact through the website contact page.

Regional Compliance Note: Our identification and contact details are specifically provided to comply with AU and international data protection regulations.

What Personal Data We Collect

OBSERVE: Operation of syndicatecasino at syndicate-bet.com requires various data for registration, operation, compliance, and analytics.
EXPAND: To fulfill legal and contractual obligations, we comprehensively collect and process multiple categories of personal information.
REFLECT: The list below clarifies these categories.

Personal Data: Full name, date of birth, residential address, e-mail address, and telephone number collected during account registration and KYC (Know Your Customer) compliance.
Technical Data: IP address, browser type, device identifiers, operating system, connection log files.
Payment Data: Bank details, card numbers (tokenized), financial transaction records, withdrawal and deposit information.
Behavioral and Usage Data: Betting history, game play records, transactional frequency, login and access times, clickstream data.
Cookies and Similar Technologies: Session cookies, persistent cookies, third-party cookies, web beacons (as fully detailed in the "Cookies & Tracking Technologies" section).

All data collection strictly aligns with AU privacy requirements, gambling regulatory standards, and the legitimate operation of syndicatecasino at syndicate-bet.com.

Legal Basis for Processing

OBSERVE: Legal justifications for handling personal data are mandated by AU privacy laws, AML/CTF regulations, and international standards.
EXPAND: Each processing activity must be supported by a lawful basis under the Australian Privacy Act 1988 and relevant international frameworks.
REFLECT: Legal grounds for data processing include:

User Consent: Your explicit agreement is required for promotional communications, marketing, third-party sharing, and where opt-in is mandated.
Contractual Necessity: Processing required to register and manage your syndicatecasino account, execute payments, process withdrawals, and provide technical support.
Legal Obligations: Compliance with AML/CTF laws, age verification, regulatory KYC, tax reporting, and responsible gambling controls.
Legitimate Interests: Ensuring platform security, fraud prevention, operational analytics, enforcement of terms, and system improvement-balanced against your privacy interests.

Protective Clause: Where processing is based on consent, you have the right to withdraw consent at any time without affecting the lawfulness of previous processing.

Purpose of Processing

OBSERVE: Personal data is processed to enable lawful, efficient, and secure provision of online gambling services.
EXPAND: Specific processing purposes are derived from both regulatory obligations and service delivery requirements.
REFLECT: Core purposes include:

Providing Online Casino Services: Setting up and managing user accounts, verifying identity, processing transactions, ensuring responsible gambling.
Improving Service Quality and User Experience: Collecting user feedback, analyzing preferences, monitoring platform usage.
Marketing and Promotions: Sending newsletters and promotional offers, always with opt-out capability as required by AU law.
Analytics and Platform Optimization: Conducting data analysis to identify trends, service issues, and potential enhancements.
Fraud Detection and Prevention: Monitoring for illicit or prohibited activities, identity fraud, and financial crime.

All processing activities are transparent and aligned with your legal rights under Australian law.

Disclosure & Sharing

OBSERVE: Sharing of data is tightly regulated and documented as part of both operational necessity and statutory compliance.
EXPAND: All disclosures are controlled by strict contractual and legal safeguards, especially for cross-border activity.
REFLECT: Your data may be shared with:

Payment Partners: Banks, payment processors, and financial institutions for processing deposits, withdrawals, and verifying financial compliance.
Service Providers: Companies supplying IT infrastructure, data hosting, customer support, software development, and security services (under confidentiality agreements).
Regulators and Legal Authorities: Disclosure where required by law, such as gambling commissions, financial intelligence units, AUSTRAC, or other government agencies in line with AML/CTF.
Affiliates and Group Entities: Our subsidiaries and parent companies, in particular Strukin Ltd. (Cyprus), Allyant Group B.V. (ultimate owner), for group-level compliance or support activities.
Advertising Networks (With Consent): Only where you have provided explicit consent for data sharing with advertising networks or external marketing partners.

Protective Clause: syndicatecasino at syndicate-bet.com will never sell, rent, or otherwise disclose your personal data for commercial gain outside of these specified purposes.

International Transfers

OBSERVE: As a global brand, syndicatecasino may transfer personal data outside Australia to jurisdictions such as Curaçao and Cyprus where our legal entities are present.
EXPAND: International data transfers are conducted with strict adherence to AU privacy principles and international data protection standards.
REFLECT: All cross-border transfers provide equivalent protection, including:

Contractual Safeguards: Standard Contractual Clauses (SCCs) or equivalent agreements ensuring the recipient entity provides adequate data protection.
Technical Measures: Data encryption during international transit.
Organizational Controls: Data access only to authorized personnel, with robust audit procedures.

Where AU law requires your explicit consent for international transfer, we will obtain this prior to any such data movement.

Data Retention

OBSERVE: Retention of your personal data is governed by both regulatory requirements and business necessity.
EXPAND: Minimum and maximum retention periods are determined by AU financial regulations, AML/CTF obligations, and operational policies.
REFLECT: Data will be stored for the following durations:

Personal and KYC Data: Generally retained for up to 5 years after account closure (in line with AU AML/CTF regulatory obligations and international industry practice).
Financial and Transaction Records: Maintained for up to 7 years to comply with accountancy and anti-fraud regulations.
Marketing Consents: Retained until you withdraw consent or upon policy expiry.
Behavioral and Usage Logs: Stored for 3 years post-activity unless required longer for legal defence or compliance investigations.

Deletion Criteria: Data is deleted or anonymized upon user request (where permitted), account inactivity, expiration of retention periods, or when the purposes of processing no longer apply.

Your Rights

OBSERVE: Users in Australia are afforded clear rights under the Privacy Act and international frameworks.
EXPAND: All rights are supported by accessible mechanisms and procedural clarity.
REFLECT: You may exercise the following rights at any time:

Access: Obtain confirmation whether we process your data and request a copy of your personal information.
Correction: Request corrections to inaccurate or obsolete personal data.
Deletion (Erasure): Request deletion of your data where processing is unlawful or consent is withdrawn.
Restriction: Request limitations on processing during dispute resolution or verification stages.
Objection: Object to specific types of processing (e.g., direct marketing).
Data Portability: Request transfer of your personal data in a structured, machine-readable format.
Withdraw Marketing Consent: Opt out of receiving marketing communications at any time via account settings or by contacting us.

All requests will be reviewed and actioned as required by law, subject to identity verification and any applicable regulatory exceptions.

Cookies & Tracking Technologies

OBSERVE: The use of cookies and similar technologies on syndicate-bet.com is essential for site functionality, analytics, and compliance.
EXPAND: Information is collected both for operational means and marketing optimization, always respecting AU privacy and consent rules.
REFLECT: Types and management of cookies are as follows:

Session Cookies: Temporary files essential for user authentication and transaction processing; deleted when you close your browser.
Persistent Cookies: Remain after your session to remember preferences and settings for future visits.
Third-party Cookies: Used for analytics (Google Analytics) and advertising tracking (only with consent).

Purposes: Enabling core site functions, analyzing site usage for platform improvement, and supporting personalized marketing.
Cookie Management: You may disable cookies or adjust settings via your browser preferences; certain functionalities may be impacted. Detailed instructions are available within your account panel.

Data Security

OBSERVE: Security of personal and financial information is fundamental to both trust and legal compliance.
EXPAND: Multifaceted measures provide robust protection against unauthorized or unlawful processing.
REFLECT: syndicatecasino at syndicate-bet.com employs:

SSL (Secure Sockets Layer): All web traffic is encrypted with up-to-date SSL protocols, ensuring data confidentiality during transmission.
Data Encryption: Sensitive information stored in encrypted form to preclude unauthorized access.
Access Controls: Strict permissions system; only authorized personnel may access personal data, subject to audit logs.
Regular Security Audits: Independent reviews and penetration tests validate and refine our security infrastructure annually.
Employee Training: Mandatory privacy and data protection training for all relevant staff, regularly refreshed.

These measures adhere to, and often exceed, AU and international industry standards for online gambling platforms.

Complaints & Contacts

OBSERVE: Transparent channels are provided for users to raise privacy or data protection concerns.
EXPAND: Complaints handling is a legal obligation under AU law and supports user trust.
REFLECT: To make an inquiry or file a complaint regarding privacy or data use, please:

Contact the DPO: Lucas Bennett is available via the contact portal at syndicate-bet.com.
Feedback Process: Submit your request or complaint via the official contact form. We will acknowledge receipt within 5 business days and resolve most issues no later than 30 days, in line with AU regulatory expectations.
Escalation: If not resolved, you may refer your complaint to the Office of the Australian Information Commissioner (OAIC); resources and guidance are available on the OAIC website.

Updates

OBSERVE: Privacy policies must reflect current legal, technical, and operational environments.
EXPAND: We are committed to informing users of all material changes and maintaining historical transparency.
REFLECT: All updates are published on the syndicate-bet.com privacy page. Users will be notified by email for significant amendments. The last revision of this policy was made on 01 January 2025.